Last updated: November 7, 2025

At Izome Learning, accessible from https://www.izomelearning.com/, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

Information We Collect

We collect information that you provide directly to us when you create an account, enroll in courses, make purchases, or interact with our platform. This may include:

• Personal identification information (name, email address, phone number)
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)
• Educational information (course progress, quiz results, assignments)
• Profile information (profile picture, bio, educational background)
• Communication preferences and feedback

Automatically Collected Information

When you access our platform, we automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on our platform
• Learning progress and course completion data
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing access to courses and educational content
• Processing payments and managing subscriptions
• Tracking your learning progress and providing personalized recommendations
• Communicating with you about courses, updates, and promotional offers
• Improving our platform and educational content
• Ensuring platform security and preventing fraud
• Complying with legal obligations
• Analyzing usage patterns through Google Analytics and similar tools

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, maintain your login session, and analyze platform usage. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

Third-Party Services

We use trusted third-party services to enhance our platform functionality:

• Payment processors for secure transaction handling
• Google Analytics for usage analysis and platform improvement
• Email service providers for communications
• Content delivery networks (CDN) for faster content delivery
• Cloud storage providers (AWS S3) for hosting educational materials

These third parties have their own privacy policies and may collect data when you interact with their services through our platform.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in platform operations
• With course instructors (limited to course-related data)
• To comply with legal obligations or enforce our policies
• In connection with a business transfer or merger
• To protect the rights, property, or safety of Izome Learning, users, or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information is retained while your account remains active
• Course progress and completion data is retained indefinitely for certification purposes
• Payment records are retained as required by applicable tax and accounting laws
• Communication records are retained for customer service purposes

You may request deletion of your personal data at any time, subject to legal retention requirements.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing your personal data

To exercise these rights, please contact us at contact@izomelearning.com

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@izomelearning.com
Website: https://www.izomelearning.com/